ANIH CHISOM FLORENCE

Sales & Business Development Representative

Enugu, NG.

About

Highly accomplished Sales and Business Development Representative with 8 years of progressive experience driving revenue growth and market expansion within the telecommunications and financial technology sectors. Proven expertise in retail business development, strategic sales, customer service, and business analysis, adept at identifying and capitalizing on new opportunities in Fintech, sales, and marketing.

Work

HIMAJ Logistic Limited/Provantage Limited

|

Trade Development Representative

Enugu, Enugu State, Nigeria

→

Summary

Led trade development initiatives and agent management for HIMAJ Logistic Limited/Provantage Limited, driving brand visibility, agent compliance, and financial transaction growth.

Highlights

Cultivated and managed strong relationships with MOMO agents, enhancing operational efficiency and agent satisfaction across the network.

Ensured 100% compliance of MOMO agents with trade regulations, mitigating risks and maintaining market integrity.

Provided critical trade support, resolving agent and customer issues swiftly to minimize disruption and maintain high service levels.

Optimized brand presence by strategically deploying merchandising items, increasing visibility and market penetration for the MTN brand.

Recruited and successfully onboarded new agents, expanding network reach, and reactivated dormant accounts to boost engagement and transaction volume.

Collected and analyzed trade feedback and competitive intelligence, informing strategic decisions and market adjustments.

Drove subscriber acquisition initiatives, significantly expanding the customer base and contributing to revenue growth.

Accelerated financial transaction volumes within designated areas, directly contributing to increased revenue and market share.

Himaj Logistics limited

|

Canvasser

Enugu, Enugu State, Nigeria

→

Summary

Executed direct marketing and sales initiatives for Himaj Logistics limited, significantly boosting MTN brand visibility and driving financial transactions.

Highlights

Enhanced market visibility for the MTN brand through strategic outreach, increasing brand recognition in target areas.

Drove significant volumes of financial transactions in assigned clusters, contributing directly to revenue targets.

Collected crucial trade feedback and competitive insights, providing valuable data to superiors for strategic planning and market adjustments.

Volunteer

Officer Administrator (NYSC)

|

EZZA South Local Government Council

→

Administered key operational and logistical functions for the National Youth Service Corps (NYSC) at EZZA South Local Government Council, supporting corps members and ensuring smooth administrative processes.

Highlights

Maintained comprehensive and up-to-date records for corps members, ensuring data accuracy and accessibility for over 100 individuals.

Managed all incoming and outgoing correspondence, including drafting memos and processing invoices efficiently.

Collaborated with the Local Government Inspector to strategically place corps members, optimizing their deployment for a conducive work environment.

Addressed and resolved corps members' complaints, improving satisfaction and operational harmony within the council.

Assumed duties and responsibilities of the Local Government Inspector when required, ensuring continuity of critical operations.

Knowledge Facilitator

|

Ezza High School Amuzu

→

Designed and delivered educational interventions for over 100 secondary school students at Ezza High School Amuzu, focusing on academic improvement and knowledge gap resolution.

Highlights

Facilitated targeted learning interventions for over 100 secondary school students, successfully bridging critical knowledge gaps across various subjects.

Enhanced student learning outcomes by implementing targeted lessons and extra-curricular activities, including effective mentoring and coaching.

Monitored and tracked student progress using fair scorecards and regular assessments, providing data-driven insights into learning effectiveness.

Ensured timely publication of exam and test grades, providing students with prompt feedback on their academic performance and fostering transparency.

Education

Federal Polytechnic Oko, Anambra

Oko, Anambra State, Nigeria
→
Higher National Diploma Mass Communication

Federal Polytechnic Oko, Anambra

Oko, Anambra State, Nigeria
→
National Diploma Mass Communication

King's College Enugu

Enugu, Enugu State, Nigeria
→
West African Certificate Examination (WAEC) General Studies

Languages

English

Certificates

Human Resources Management (HRM)

Inspect International Career Centre, Abuja, Nigeria

Project Management Professional (PMP)

Inspect International Career Centre, Abuja, Nigeria

Customer Relationship Management (CRM)

Inspect International Career Centre, Abuja, Nigeria

Health safety and Environment Level I, II & III

Inspect International Career Centre, Abuja, Nigeria

Skills

Teamwork

Team work and leadership mindset, Very corroborative and inclusive in doing team work.

Time Management

Effective time management.

Organizational Skills

Strong execution and organisational skills, Effective time management.

Customer Retention

Customer Retention skills.

Communication

Excellent communication and relationship management ability, Strong presentational skills.

Relationship Management

Excellent communication and relationship management ability.

Computer Proficiency

Computer savvy, Knowledge and use of Database management system.

Sales Expertise

Sales guru.

Presentation Skills

Strong presentational skills.

Analytical Thinking

Excellent Analytical thinking ability.

Adaptability

Highly flexible and adaptive to business goals and needs.

Database Management Systems

Knowledge and use of Database management system.

Business Development

Retail business development, Fintech, Telecommunication.

Marketing

Marketing, Brand visibility, Merchandising.

Customer Service

Customer service, Issue resolution.

Project Coordination

Coordinate and implement projects and activities.

Revenue Generation

Increase revenue, Drive financial transactions, Subscriber acquisition.

Compliance Monitoring

Monitor compliance of MOMO agents.

Agent Management

MOMO agent relationship and management, Recruitment and onboarding of new agents.

Interests

Business Development

Professional Development

Learning and Development

Researching

Socializing

Reading and Writing

Traveling

References

References

To be provided upon request