# ANIH CHISOM FLORENCE - Sales & Business Development Representative
Source: https://hello.cv/chisomanih
Enugu

## Links
- LinkedIn | https://www.linkedin.com/in/anih-chisom-2350742b7
- Email
- Phone

## About
Highly accomplished Sales and Business Development Representative with 8 years of progressive experience driving revenue growth and market expansion within the telecommunications and financial technology sectors. Proven expertise in retail business development, strategic sales, customer service, and business analysis, adept at identifying and capitalizing on new opportunities in Fintech, sales, and marketing.

## Work
### Trade Development Representative | HIMAJ Logistic Limited/Provantage Limited
Led trade development initiatives and agent management for HIMAJ Logistic Limited/Provantage Limited, driving brand visibility, agent compliance, and financial transaction growth.
- Cultivated and managed strong relationships with MOMO agents, enhancing operational efficiency and agent satisfaction across the network.
- Ensured 100% compliance of MOMO agents with trade regulations, mitigating risks and maintaining market integrity.
- Provided critical trade support, resolving agent and customer issues swiftly to minimize disruption and maintain high service levels.
- Optimized brand presence by strategically deploying merchandising items, increasing visibility and market penetration for the MTN brand.
- Recruited and successfully onboarded new agents, expanding network reach, and reactivated dormant accounts to boost engagement and transaction volume.
- Collected and analyzed trade feedback and competitive intelligence, informing strategic decisions and market adjustments.
- Drove subscriber acquisition initiatives, significantly expanding the customer base and contributing to revenue growth.
- Accelerated financial transaction volumes within designated areas, directly contributing to increased revenue and market share.
### Canvasser | Himaj Logistics limited
Executed direct marketing and sales initiatives for Himaj Logistics limited, significantly boosting MTN brand visibility and driving financial transactions.
- Enhanced market visibility for the MTN brand through strategic outreach, increasing brand recognition in target areas.
- Drove significant volumes of financial transactions in assigned clusters, contributing directly to revenue targets.
- Collected crucial trade feedback and competitive insights, providing valuable data to superiors for strategic planning and market adjustments.

## Volunteer
### Officer Administrator (NYSC) | EZZA South Local Government Council
Administered key operational and logistical functions for the National Youth Service Corps (NYSC) at EZZA South Local Government Council, supporting corps members and ensuring smooth administrative processes.
- Maintained comprehensive and up-to-date records for corps members, ensuring data accuracy and accessibility for over 100 individuals.
- Managed all incoming and outgoing correspondence, including drafting memos and processing invoices efficiently.
- Collaborated with the Local Government Inspector to strategically place corps members, optimizing their deployment for a conducive work environment.
- Addressed and resolved corps members' complaints, improving satisfaction and operational harmony within the council.
- Assumed duties and responsibilities of the Local Government Inspector when required, ensuring continuity of critical operations.
### Knowledge Facilitator | Ezza High School Amuzu
Designed and delivered educational interventions for over 100 secondary school students at Ezza High School Amuzu, focusing on academic improvement and knowledge gap resolution.
- Facilitated targeted learning interventions for over 100 secondary school students, successfully bridging critical knowledge gaps across various subjects.
- Enhanced student learning outcomes by implementing targeted lessons and extra-curricular activities, including effective mentoring and coaching.
- Monitored and tracked student progress using fair scorecards and regular assessments, providing data-driven insights into learning effectiveness.
- Ensured timely publication of exam and test grades, providing students with prompt feedback on their academic performance and fostering transparency.

## Education
### Federal Polytechnic Oko, Anambra | Mass Communication
### Federal Polytechnic Oko, Anambra | Mass Communication
### King's College Enugu | General Studies

## Languages
- English

## Certificates
### Human Resources Management (HRM)
Inspect International Career Centre, Abuja, Nigeria | 2023-01-01 | https://example.com/certificate/hrm
### Project Management Professional (PMP)
Inspect International Career Centre, Abuja, Nigeria | 2023-01-01 | https://example.com/certificate/pmp
### Customer Relationship Management (CRM)
Inspect International Career Centre, Abuja, Nigeria | 2023-01-01 | https://example.com/certificate/crm
### Health safety and Environment Level I, II & III
Inspect International Career Centre, Abuja, Nigeria | 2023-01-01 | https://example.com/certificate/hse

## Skills
### Teamwork
Proficient
- Team work and leadership mindset
- Very corroborative and inclusive in doing team work
### Time Management
Proficient
- Effective time management
### Organizational Skills
Proficient
- Strong execution and organisational skills
- Effective time management
### Customer Retention
Proficient
- Customer Retention skills
### Communication
Proficient
- Excellent communication and relationship management ability
- Strong presentational skills
### Relationship Management
Proficient
- Excellent communication and relationship management ability
### Computer Proficiency
Proficient
- Computer savvy
- Knowledge and use of Database management system
### Sales Expertise
Proficient
- Sales guru
### Presentation Skills
Proficient
- Strong presentational skills
### Analytical Thinking
Proficient
- Excellent Analytical thinking ability
### Adaptability
Proficient
- Highly flexible and adaptive to business goals and needs
### Database Management Systems
Proficient
- Knowledge and use of Database management system
### Business Development
Proficient
- Retail business development
- Fintech
- Telecommunication
### Marketing
Proficient
- Marketing
- Brand visibility
- Merchandising
### Customer Service
Proficient
- Customer service
- Issue resolution
### Project Coordination
Proficient
- Coordinate and implement projects and activities
### Revenue Generation
Proficient
- Increase revenue
- Drive financial transactions
- Subscriber acquisition
### Compliance Monitoring
Proficient
- Monitor compliance of MOMO agents
### Agent Management
Proficient
- MOMO agent relationship and management
- Recruitment and onboarding of new agents

## Interests
### Business Development
### Professional Development
### Learning and Development
### Researching
### Socializing
### Reading and Writing
### Traveling

## References
### References
To be provided upon request

## Source
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